+668% revenue growth for Polax

From a strong product with clear market potential to a scalable e-commerce setup. By connecting SEO, Google Ads, Paid Social, email marketing and Shopify, Polax built a commercial structure capable of turning growing demand into profitable growth.

Case start

July 2023

Industri

E-commerce / B2C

Team

Kanaler

Shopify
SEO
Meta
Paid Search
E-mail

+668%

Revenue growth

+515%

Orders

+403%

revenue from new organic customers

Baggrund

Polax entered the market with a product that quickly proved there was strong demand.

The product was visually strong, easy to understand and naturally suited to social media, but turning that initial attention into a scalable e-commerce business required a more structured commercial setup.

As demand increased, Polax needed a model that could capture existing demand, create new demand and convert more of the traffic already reaching the webshop.

The opportunity was clear: build one connected setup across SEO, paid media, email marketing and Shopify.

Udfordringen

Polax had momentum, but the commercial setup needed to catch up with the growth of the business.

Demand came from several different channels, but they were not yet working together as one system. Paid Social could create interest, Google Ads could capture active buyers and SEO could build long-term visibility, but each part needed a clearer role.

At the same time, the product required explanation. Customers needed to understand what made Polax different, why the product was relevant and what they were actually getting before making a purchase.

The question became:

How do you turn strong product demand into a scalable growth model across the entire customer journey?

Løsningen

One connected structure across channels

We built the commercial setup around one clear structure where every channel had a defined role.

Rather than treating SEO, Google Ads, Paid Social, email and Shopify as separate activities, they were connected around the same customer journey and commercial objectives.

This created a setup where demand could be created, captured and converted more efficiently.

SEO was used to capture long-term demand

SEO became an important part of building sustainable traffic beyond paid media.

We worked with category pages, product pages and relevant search demand to strengthen Polax's organic visibility and make the webshop easier to find when potential customers were actively researching the category.

The objective was not simply more traffic, but more commercially relevant traffic.

Google Ads captured active demand

Google Ads was structured around customers already showing clear purchase intent.

Campaigns were built to capture demand across relevant searches and direct users towards the products most closely aligned with what they were looking for.

This gave Polax a strong channel for converting existing market demand into sales.

Paid Social explained the product and created demand

Paid Social played a different role.

Rather than waiting for customers to search for the product, Meta was used to introduce Polax to new audiences, explain the product and create demand earlier in the customer journey.

Creative focused on making the product easy to understand, showing it in use and communicating the reasons to choose Polax.

This allowed Paid Social to work as both a demand-generation channel and a direct sales channel.

Email marketing converted warm demand

Email marketing was used to capture and convert customers who were interested but not yet ready to buy.

Automations and campaigns were built around the customer journey, helping Polax stay relevant after the first visit and giving potential customers additional reasons to return.

At the same time, email created more opportunities to generate value from the growing customer base.

Shopify was optimised to improve conversion

Driving more traffic only creates value if the webshop converts it.

Shopify was therefore continuously improved across product pages, navigation and the buying journey to make it easier for customers to understand the product and complete their purchase.

The goal was simple: remove friction and make more of the existing traffic commercially valuable.

Resultatet

Polax developed from a business with strong product demand into a significantly larger e-commerce operation with a connected commercial setup across the full customer journey.

During the period, Polax achieved:

  • +668% revenue growth
  • +515% more orders
  • +671% growth in email marketing revenue
  • +403% growth in organic traffic via SEO and Google

The growth came from more than simply increasing advertising spend.

By connecting demand generation, demand capture, retention and conversion, Polax built a setup where SEO, Google Ads, Paid Social, email marketing and Shopify supported each other.

The result was a stronger commercial foundation and a business positioned to continue scaling.

Since starting our collaboration with Looja, we have found a partner that genuinely wants the best for our business. We were introduced to Looja through another company, and choosing to work with them has proven to be the right decision. They have become the growth partner we were looking for, and we would highly recommend them to other ambitious companies looking to scale their business.

Oliver Pausgaard
Co-Founder, Polax

Meet the team behind the case

Noél Hammer
Co-Founder & Partner
Emil Buur
Co-Founder & Partner
Pernille-Louise Lenskjold
Co-Founder & Partner
Troels Flyvholm Torp
Head of SEO

Let’s talk about your next stage of growth

What we look at first

  1. Where the real growth potential is
  2. What is holding it back
  3. What the next right move is

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